CONTACT INFO:
Innovative Greetings
244 Girard Street
San Francisco, CA 94134
415-330-9134
SHIPPING:
Orders usually go out the same day to 1 business days after receipt of your order, except holidays and weekends. We use USPS or UPS and ship from San Francisco,CA. Cut off for same day standard shipping is 4 pm pacific time.
Please allow the following days for estimated delivery depending on shipping method: West Coast 1-3 business days, Central 3-5 business days, East Coast 3-6 business days
Overnight shipping not available.
International: Canada only.
Shipping to Hawaii, Alaska and Puerto Rico is by USPS priority mail only.
8.625% sales tax will be added to orders shipped to California.
Free shipping available for domestic ground only - mainland USA. Hawaii, Alaska, Puerto Rico not applicable.
CONFIDENTIALITY:
The personal and credit card information you provide us is held at the strictest confidence and will not be provided or
sold to anyone....... period.
ARTWORK:
Customer bears full responsibility for the copyright of the artwork sent. Please do not send unauthorized copyrighted artwork.
RETURNS AND REFUNDS:
All merchandise are deemed to be in reasonable condition and are sold "as is" unless stated below.
You may return your merchandise (at your shipping cost) only if it is in its original condition and within 21 days after receipt of the merchandise by you. Please check your merchandise thoroughly
immediately upon receipt. Customer should contact us immediately if any defect is found. We are only responsible for the original purchase price. We are not responsible for any loss caused by further processing done by customer such as washing, printing, dying, embroidery, etc. Any alternation to the merchandise or if the 21 days return window have passed will void any right the customer will have to return merchandise or be refunded.
You will receive a refund back to your credit card or paypal for the purchase price of the returned merchandise only, and not for shipping. Shipping is not refundable. No refunds or replacements will be given until we have received
the merchandise back to us.
Remember to include your name and return address. Return merchandise to:
InGreetings.com Returns, 244 Girard Street, San
Francisco, CA., 94134
Imprinted, engraved and embroidered merchandise are not returnable or refundable, and is also "as is", unless a mistake was made by us. The same 21 days notification and return window applies. Responsibility/Refunds of no more that the original purchase price also applies.
For one color screen print, any cancellation after the screen setup is completed but before imprinting begins will be charged a service fee of $50.00.
**A return label will be provided only for the return of defective merchandise**
Any questions, you can call us at 415-330-9134 or email
us at ingreetings@aol.com
PURCHASE OF OUT OF STOCK ITEMS
We try to keep the website as accurate and up to date as possible. In the event you are able to purchase a product which is in fact out of stock,
we reserved the right to cancel the order and give you a full refund only.
TERMS & CONDITIONS:
Shipping is offered by a third party. We are not responsible for any delays, losses, or damages caused by the shipping carrier.
Prices and availability are subject to change without notice.
We reserve the right to cancel any order at any time.
This site is for customer use and viewing only, Any copying or downloading of any materials without written permission is strictly prohibited.